When the user accesses or interacts with the website www.realestate.eni.com (“Website”), with the service request forms, as well as with the different sections thereof, we or our authorized service providers can use cookies, web beacons and other similar technologies to store information in order to offer our users a better, faster and more secure experience. Through this page, we intend to provide further information on the technologies adopted and how they are used on the Website. Below is a summary of some important aspects to know about the use of these technologies and the complete text of the policy on user cookies. Our cookies and similar technologies have different functions. They are useful to ensure the functioning of our services, allow us to improve performance, and offer additional functionalities. We use cookies and similar technologies that remain on your device only for the period of browser activity (session cookies) or for a longer period (persistent cookies). The user can block, delete or disable them. The user can manage cookies and cookie preferences in the device or browser settings. Where possible, security measures are implemented to prevent unauthorized access to cookies and similar technologies. A unique code ensures that only we and/or our authorized service providers can access the cookie data. With respect to the processing of the user’s personal data in relation to the cookies issued directly by us, the data controller is EniServizi Spa. With reference to the processing activities relating to cookies issued by third parties, each third party is an independent data controller. Service providers are companies that support us in various aspects of our business, dealing, for example, with website operations, services and tools. These service providers may place cookies on the user’s device through our services (third-party cookies). They may also acquire information that allows them to identify the user’s device, such as IP address or other unique or device codes
1. Cookies, web beacons and similar technologies
Like most websites, we use small data files that are saved on the computer, tablet, mobile phone or other mobile device (collectively referred to as a “device”) to record certain data each time the user logs in or interacts with our Website. The specific names and types of cookies, web beacons and other similar technologies used may change over time. To help the user better understand the rules and use of these technologies, below are some terms and the related definitions:
Cookies: small text files (usually made up of letters and numbers) that are saved in the browser or device memory when visiting a website or viewing a message. Cookies allow a website to recognize a particular device or browser. There are different types of cookies:
- Session cookies expire at the end of the browser session and allow us to link user actions during that specific session.
- Permanent cookies, on the other hand, remain stored in the user’s device even after the end of the browser session and allow remembering user preferences or actions on multiple websites.
- Proprietary cookies are set by the website the user is visiting.
- Third-party cookies are set by a third-party website other than the website the user is visiting.
Cookies can be disabled or removed using the tools available in most browsers. Cookie preferences must be set separately for each browser used, as each of them offers specific functionalities and options.
Web beacons: small images, also known as “pixel tags” or “clear GIFs”, that we may include in our websites, services, apps, messages and tools. They generally work with cookies to identify our users and their activities.
Similar technologies: technologies that store data in the browser or device using locally shared objects or local storage, such as flash cookies, HTML 5 cookies, and other software methods for web applications. These technologies work in all browsers. In some cases, the use of local storage cannot be fully managed by browsers, but requires management through specific tools. We do not use these technologies to store useful information to create targeted advertising on our or other websites.
The terms “cookies” and “similar technologies” can be used indiscriminately in these rules in reference to all the technologies used to store data in the user’s browser or device or to technologies that collect data or that allow the user to be identified in the manner described above.
In detail, the cookies present on the Website are the following:
| Cookie name – link to the third-party policy | Purposes | Type of cookie | Duration | Source and belonging of cookies | Recorded information | Cases in which it is used | Access to information |
|---|---|---|---|---|---|---|---|
| _ga | This cookie is installed by Google Analytics. IP anonymizes | Technical cookies | 2 years | eni.com | alphanumeric | Analytics | Eni |
| wordpress_logged_in_x | Managed by WordPress to indicate the successful connection of the user | Technical cookies | Closing the browser | eni.com | alphanumeric | User authentication | Eni |
| wordpress_test_cookie | Managed by WordPress when browsing the login page | Technical cookies | Closing the browser | eni.com | alphanumeric | User authentication | Eni |
| PHPSESSID | The PHPSESSID cookie is a native PHP cookie and allows websites to store session state data | Technical cookies | Closing the browser | eni.com | alphanumeric | store session state data | Eni |
| _icl_current_language | WPML Cookies to manage translations | Functional cookie | 1 day | eni.com | alphanumeric | manage translations | Eni |
| _icl_visitor_lang_js | WPML Cookies to manage translations | Functional cookie | 1 day | eni.com | alphanumeric | manage translations | Eni |
| wpml_browser_redirect_test | WPML Cookies to manage translations | Functional cookie | closing the browser | eni.com | alphanumeric | manage translations | Eni |
| wpml_referer_url | WPML Cookies to manage translations | Functional cookie | closing the browser | eni.com | alphanumeric | manage translations | Eni |
| wpml_admin_referer_url | WPML Cookies to manage translations | Functional cookie | closing the browser | eni.com | alphanumeric | manage translations | Eni |
2. User choice and use of cookies, web beacons and similar technologies
Certain functions, services and tools of the Website are available only through the use of these technologies. The user can always block, delete or disable them. However, if the user rejects cookies or other similar technologies, it may not be possible to take advantage of certain functions, services or tools of the Website. The Website may require the user to re-enter the password several times during the same session. At the time of the user’s first access to our Website, and in any case until having expressed a choice, the possibility is given of deciding whether or not to allow the use of cookies. In particular, by clicking on OK or X, the user will have given consent to the use of cookies. For further information on how to block, delete or disable these technologies, the user can consult the settings of the device or browser used. In general, these technologies allow our Website to store important information in the user’s browser or device and then to use it later to identify the user on our servers or internal systems. Where applicable, we protect cookies and other similar technologies to ensure that only we and/or our authorized service providers can interpret them by assigning them a unique code. A user’s personal data is not stored in cookies or other similar technologies used. All personal information acquired and stored through the use of these technologies is obtained only after notifying the user and requesting consent through positive action. We obtain a user’s consent by clearly informing of the use of the technologies and providing the opportunity to disable them, as indicated above.
The uses of these technologies fall into the following general categories:
- Necessary use from an operational point of view. The use of cookies, web beacons or other similar technologies may be necessary for the Website to function. This includes technologies that allow the user to access the sites, services, apps and tools required to avoid fraudulent activity and improve security or to use other functions such as carts, saved searches or similar functions.
- Use related to performance. We may use cookies, web beacons or other similar technologies to evaluate the performance of the Website, including in the context of analytical activities to understand how visitors use the Website, determine whether they have interacted with the request forms or viewed an element or link, or to improve the contents of the Website.
- Use related to functionality. We may use cookies, web beacons or other similar technologies to offer the user advanced functionalities when accessing or using the Website. Thanks to these functionalities we can, for example, identify users that access our websites or monitor their preferences, interests or previously viewed items, in order to improve the presentation of content on our Website.
To refuse the use of third-party cookies and web beacons relating to advertising, the user can refer to the section “Advertising networks and exchanges managed by third parties” below. By rejecting proprietary and third-party advertising cookies and web beacons, as indicated below, the user will still see our advertising. However, it will not be targeted to the user’s interests, as it would be if using cookies and web beacons or related technologies, proprietary or of third parties. If the user wishes to to reject all other types of technologies used on our websites, services, apps or tools, it is possible to do so by blocking, deleting or disabling them as permitted by the device or browser.
3. Use of these technologies by third-party service providers
We may partner with third-party companies, generally known as service providers, which are authorized to use cookies, web beacons or similar technologies to store data on our Website. These service providers allow us to offer our users a better, faster and more secure experience on our websites. These service providers may use these technologies to help us deliver our content to users and create anonymous Website statistics and analytics. We do not allow any of our service providers to collect the personal information of users of the Website for their own purposes. Such service providers are subject to confidentiality agreements stipulated with us and other legal restrictions on the use or collection of any personal information. The use of third-party cookies is regulated by the privacy rules of said third parties. Except for the use of such technologies by our service providers or other authorized third parties, we do not accept any subject content on the Website to include or use cookies, web beacons, local storage or similar technologies to monitor or acquire the user’s personal information.
For further information on third-party cookies and how to disable them, the user can visit the following third-party websites:
- http://www.youronlinechoices.eu
- http://www.aboutads.info/choices (available only in English)
- http://www.networkadvertising.org/choices (available only in English)
4. User Rights
At any time, the user will have the right to obtain confirmation of the existence of related personal data. In particular, the user will have the right to obtain an indication of the origin of related data, of the purposes and methods of processing, of the logic applied to processing by electronic means, of the identification details of the Data Controller, Data Processing Manager or Data Processors. The user will also have the right to obtain the updating, rectification or integration of related data, as well as to oppose processing if there are legitimate reasons. The user can exercise the related rights by sending a communication to immobiliare@eniservizi.eni.it For all other information on the collection and processing of personal data, please refer to the privacy policy.